Return policy
- Our products cannot be be returned or exchanged, due to the nature of these items, unless they arrive damaged or defective.
- If the product is not returned in its original condition, the buyer is responsible for any loss of value.
- Qool strives to offer a high quality product. In case of a defect, Qool will exchange it free of charge for one month from the date of purchase.
- For more information, send us a message and we'll be happy to answer all your questions as soon as possible